Orders placed by 2 pm AEST ship the same business day; after that, they ship the next business day.

All ovulation or pregnancy tests are shipped with Australia Post (tracked). Standard parcel post is typically 3-5 business days; Express is typically 1– 2 business days to most metro areas. Street addresses, PO Boxes and Parcel Lockers are all supported.

Contact us before dispatch with your order number. After dispatch, request a redirection through Australia Post using your tracking link.

Packaging is discreet with no product names or branding on the label. Orders default to Authority to Leave.

We’ll replace or refund under Australian Consumer Law. We cover return postage for faulty, damaged or incorrect items.

For hygiene reasons, we don’t accept change-of-mind returns. This does not affect your rights under Australian Consumer Law.

Expiry dates are printed on every pack, and shipments are made with a minimum of 12 months' notice before the expiry date. Store in a cool, dry place, as per the packaging guidelines, and avoid exposure to excessive heat or freezing. Don’t use ovulation or pregnancy tests past the expiry date.